PLANTAREXPERTS SUPPORT
How can we help?
Contact us about sizing, product details, order status, shipping, returns, or anything else related to your purchase.
Order helpInclude your order number so we can locate the purchase quickly.
Product questionsTell us which product and size you are considering.
ReturnsKeep products clean and unworn while your request is reviewed.
QUICK ANSWERS
Before you contact us
How do I choose a size?
Use the exact size chart on the product page. For insoles, measure a removable insole from footwear that already fits well.
Where can I track an order?
Sign in through the Account link in the header. Tracking is available after the supplier fulfills the order.
Can personal foot-care products be returned?
Eligibility depends on condition and the store return policy. Try wearable products over clean socks and keep all packaging until you decide to keep them.